Luggage Information

Make everyone’s journey comfortable by not exceeding your luggage allowance and storing your bags in the correct places onboard. Learn more about our luggage policy below.

What’s allowed?

Here are some tips on what will fit comfortably onboard our trains:

Please note we only allow three items per person. A maximum of one large suitcase, a carry on bag and small handbag can be brought onboard.

Small bags

Small bags can fit under your seat (be careful to tuck it under well so you don't trip if you need to get up).

Medium bags

Cabin-style bags should go above your seat in the overhead racks, keeping those personal items close at hand. There's also space between some seats where you can stow smaller cases safely.

Large suitcases

Suitcases up to 80x57x30 fit nicely in the racks at the ends of the coaches – if your cases are bigger, you won't be able to bring it onboard.

The maximum bag size on our trains is 90 x 70 x 30cm.

Very large bags

These may need to be placed in dedicated storage areas onboard. Please ask a member of our team for assistance.

Pushchairs and buggies

Pushchairs need to be folded and stored in the designated luggage area. Find out more about travelling with children onboard our trains.

Bikes onboard

If you’d like to carry a non-folding bike, you’ll need to make a reservation before you travel. Reservations can online using our seat and bike reservation tool, at a Travel Centre or by getting in touch, find out more here.

Your luggage might be refused on our trains if:

Your luggage may cause injury, inconvenience or a nuisance or it may cause damage to property

If it’s going to obstruct doorways, gangways or corridors

There is not enough room for your luggage.

Customers must travel on the same train as their luggage.

The loading or unloading may cause delay to trains

Luggage is not carried or packaged in a suitable manner

You must be able to manage your own luggage without additional help from staff unless you have booked , our service for customers who have a disability, a non-visible or other mobility impairment, as well as older customers.

Keeping your luggage safe

We’ve got a few tips to keep your luggage safe:

Keep a close eye on your bags and check them regularly

Make your luggage unmistakably yours with a colourful ribbon, strap or tape

Label your luggage discreetly with your name, postcode and contact number

Keep valuables like phones, wallets and purses hidden when not in use

Service updates