Wireless internet access is available on East Coast trains, in East Coast First Class Lounges and throughout York Station, to help you stay connected.
Whether you need to check your email, find out what's happening at your destination, or simply do a spot of online shopping, the East Coast wireless service lets you stay connected on the move.
The technology combines broadband satellite and multiple mobile data connections to ensure continuous service along the entire East Coast route. Our system automatically selects the best connection in the area, which means your session remains uninterrupted throughout your journey, even in tunnels.
On-board Wi-Fi is free for First Class passengers. In Standard Class passengers get 15 minutes free usage and extra usage costs are £4.95 per hour and £9.95 for 24 hours.
East Coast Rewards members can get 24 hours of free on-board Wi-Fi in First Class for just 50 Points. Join Rewards now.
How to use Wi-Fi
Most new laptops and PDAs are set up to access Wi-Fi straight away. To get connected to the East Coast Wi-Fi service simply:
- Click on the pop-up that should appear in the bottom right of your screen
- Click to connect to the 'EastCoast-WiFi' network
- Launch your internet browser and enter www.eastcoastwifi.train
- Enjoy browsing!
If you need any help or would like more information – please download the User Guide to help you get online on-board.
If you still experience any problems or would like further assistance, our Wi-Fi Support team will be happy to help. Please call on 08451 25 44 55 or email your query to wifi@eastcoast.co.uk.
Please note that if you upgrade to First Class during your journey, the Wi-Fi Support team may need to help you gain free access to this service, if you have already registered whilst in Standard Class.
