Baggage and Pets

Luggage

 

Please ensure you are familiar with our luggage allowances before travelling:

You can bring up to three pieces of luggage – two larger items (90x70x30 cm) and one piece of hand luggage. 

You will need to be able to handle your own luggage, unless you have booked assistance.

Please note oversized and extra luggage may be charged.

Extra luggage is classed as:

  • each item in excess of the free allowance (as shown above),
  • any item with dimensions exceeding 90 x 70 x 30 cm.

Oversized luggage may be refused in passenger accommodation if:

  • the items would obstruct doorways, gangways or corridors,
  • the dimension of the item exceeds 90 x 70 x 30cm,
  • in the opinion of our staff, the item is only suitable to be conveyed in the luggage van.

Keeping your luggage safe:

  • It may seem like common sense, but keeping a close eye on your bags really is the best way to ensure your belongings are kept safe.
  • Clearly identify your property with a colourful marking/ribbons/tape etc on your bag to easily identify it, this makes it easier for you to keep an eye on it, and reduces the chances of someone taking it by accident.
  • Luggage stored on-board should be labelled with your name, address and a contact number.
  • Where possible, try and keep your luggage in sight and check it regularly throughout the journey.
  • A train is a public place....keep small items such as phones, wallets, purses, tablets etc out of sight and secure when not in use.
  • Some trains get very busy but always try and keep doors, gangways and corridors clear at all times.

If you prefer to travel light, why not try a specialist luggage delivery service?  

Note: Pushchairs and prams are welcome on board our services, but must be folded at all times and stored as with any other item of luggage.