Luggage

Please ensure you are familiar with our luggage allowances before travelling:

• Each passenger (aged 5 years or more) may take 3 medium sized items onto a train free of charge.
• Medium sized items are considered to be those with dimensions not exceeding 90 x 70 x 30 cm with a weight not exceeding 50kg.
• Only 2 of these items may exceed 55 x 40 x 20 cm.

Please note oversized and extra luggage may be charged.

Extra luggage is classed as:

• each item in excess of the free allowance (as shown above),
• any item with dimensions exceeding 90 x 70 x 30 cm.

Oversized luggage may be refused in passenger accommodation if:

• the items would obstruct doorways, gangways or corridors,
• the dimension of the item exceeds 100 x 100 x 100 cm,
• in the opinion of our staff, the item is only suitable to be conveyed in the luggage van.

Keeping your luggage safe:

• All luggage stowed in the drive or guard's van must be labelled with the customer's name, address, contact number and destination station.
• East Coast strongly advises that when travelling at peak times, any luggage stored on-board is labelled with the same information.
• Unless checked in to the guard's van, all luggage must remain in the customer's sight.
• Luggage must be stowed in the luggage racks, overhead luggage racks and under seats.
• Doors, gangways and corridors must be kept clear.
• Pushchairs must be folded down and treated as luggage.