Travel Information

Off Peak Ticket Terms and conditions

Off Peak Tickets

 

If travelling on East Coast services using an Off-Peak or Super Off-Peak ticket, it is essential that you read these terms and conditions carefully. If you board a train on which your ticket is not valid, you may be liable to purchase a new ticket or pay an excess fare. If travelling with other train operators, please check with that operator for restrictions that apply to their services.

When there is more than one Off-Peak fare for a journey, the cheaper fare with more restrictions will be called Super off-Peak. Most East Coast Off-Peak tickets (code 3V) do not allow travel before 09.30 Monday-Friday. (See different conditions below for journeys to/from/via Stevenage and London). However, fares and restrictions for some journeys via East Coast trains are set by other train companies so please check before travelling. Time restrictions do not apply on Saturdays, Sundays or Bank Holidays.


General Conditions and Validity to/from/via London
 

1. Off-Peak and First Off-Peak

Outward journeys must be made on the date shown on your ticket, and return journeys, where applicable, within one calendar month. Only available on selected journeys.

Times you can travel:

OUTWARD OR SINGLE NORTHBOUND (code 1T or 1V): On any train from London King's Cross except those timed to depart 06.45-07.59 Monday-Friday and 15.59-17.45 inclusive, Monday-Thursday.
RETURN SOUTHBOUND (code 1T or 1V): On any train.
OUTWARD OR SINGLE SOUTHBOUND (codes 1D or 1E): On any train timed to arrive in London King's Cross at 10.08 or later, Monday-Friday.
RETURN NORTHBOUND (codes 1D or 1E): On any train.

Important note. “Off-Peak” tickets from West Scotland to/via London and vice versa are priced by Virgin West Coast, with restriction codes 3A or 5F . If used to/from London Kings Cross, then the Super Off-Peak restrictions shown below apply.

2. Super Off-Peak
Outward journeys must be made on the date shown on your ticket and return journeys within one calendar month.

Times you can travel:

NORTHBOUND
(codes 9D, 9F, 1K or 1L): On any train from London King's Cross except those timed to depart before 09.06 Monday-Friday and from 14.59-18.59 inclusive, Monday-Thursday and from 14.59-18.15 on Fridays.
SOUTHBOUND (codes 9D, 9F, 1K or 1L: On any train timed to arrive in London King's Cross at 11.17 or later, Monday-Friday.

Note: Super Off-Peak Single Tickets for some journeys are sold at a special web only fare that is not available at Ticket Offices or Travel centres. If you choose to go to a Ticket office or Travel Centre to change a ticket which was advertised as a “web only fare” then you may pay substantially more to change to another Super Off Peak Single ticket.

3. Off-Peak Day Return and Off-Peak Travelcards
Outward and Return journeys must be made on the date shown on your ticket. Break of journey is allowed.

Times you can travel:

NORTHBOUND
(code E9): On any train from London King's Cross timed to depart at 09.53 or later, except 15.55-19.01 inclusive, Monday-Friday.
SOUTHBOUND (code E9): On any train to London King's Cross timed to depart at 09.53 or later, Monday-Friday.

Over the next few months, the restriction code that applies to some ticket types will start to be printed on tickets, to aid recognition, and these codes are shown above. Even where the code is not yet printed on the ticket, the advertised restriction as shown above will apply, as previously.