Travelling with children

Kids love train travel, and we love it when they travel with us. That’s why we let up to two children under five travel with you free of charge. 

On board facilities for parents

Pushchairs & Prams

Pushchairs and prams are welcome on board all our services, as long as they are kept folded at all times and stored like any other item of luggage.

Baby-changing facilities

You’ll find baby-changing facilities in the toilet compartments in coaches G and L.

Heating baby food

For health and safety reasons our on-board staff are unable to heat food or milk for your baby's consumption.

Travelling with children

Up to two children under five years of age may accompany a fare-paying passenger free of charge. However, they may only occupy a seat that is not required by a fare-paying passenger. Child fares are available on most tickets, simply enter the child's age when booking your journey.

Tips on travelling with kids:

Here are a few tips for mums and dads planning a trip with children:

  • Bring books and toys - plenty of things to keep them occupied will help keep things peaceful
  • Book window seats - kids love spectacular views
  • Note where your nearest toilets are - this can help save you stress if there’s an emergency

Related FAQs

Can I travel with my pram/pushchair?

Pushchairs and prams are very welcome on board our services, as long as they are folded at all times and stored like any other item of luggage.

Please don't occupy wheelchair spaces with pushchairs or prams at any time, as this space may be needed by a wheelchair user joining the service later on.

Can I book assisted travel for my pram?

Unfortunately we don't offer assisted travel for help with prams. Pushchairs and prams are very welcome on board our services, as long as they are folded at all times and stored like any other item of luggage.

Please don't occupy wheelchair spaces with pushchairs or prams at any time, as this space may be needed by a wheelchair user joining the service later on.

Will you be able to heat baby food or my own food on-board the train?

No, for health and safety reasons our on-board staff are unable to heat baby food or any other food. The equipment we use on board is substantially more powerful than domestic equipment, so heating instructions of any kind may not be accurate. Even when the food or drink feels acceptable to the touch, the heating process can produce hot spots in these items which could be harmful. Everything we sell on-board has been tested and risk assessed before sale, but since your own food hasn't we don't want to risk injuring you or anyone else.

Are there baby-changing facilities at the station?

It depends. Baby-changing facilities vary from station to station. You can find out if they're available at a specific station on our Station Information page.

All East Coast trains have baby-changing facilities, though. You'll find them in the toilet compartments in coaches G and L on our electric trains, and in all toilet compartments on our HST diesel trains. Use our seat map to see how close your seat is to the on-board baby-changing facilities.

At what age do children have to pay to travel?

Children under the age of 5 can travel free of charge and don't need a ticket, but please remember that this means they don't have a seat reservation and so will be expected to sit on your knee if the train is busy. If you want them to have a seat reservation then you will need to buy a child’s ticket.

For children aged between 5 and 15 there are discounted fares available, these are displayed during the booking process.

One of the best value ways to buy tickets for kids is with a Family & Friends Railcard. This gives a 33% discount on adult fares and a 60% discount on child fares when you all travel together in Standard Class. You can find out more about the Family & Friends Railcard here.

At what age can children travel on your trains unaccompanied by an adult?

There's no simple answer to this question. Essentially, children shouldn't travel unaccompanied with East Coast until they are mature enough to understand the unique risks involved with rail travel. Because responsibility for a child remains with the parent, or those acting on behalf of the parent, only they can decide at what age their child is old enough to travel alone. If we notice children travelling unaccompanied and have concerns for the child’s safety, we will contact the British Transport Police for assistance. You'll find some helpful guidance for children travelling alone created by the British Transport Police here http://www.btp.police.uk/advice_and_information/travelling_safely/unaccompanied_children.aspx