Purchasing Your Ticket

Tickets for your journey can be purchased in a number of ways:

Through the internet

 - at www.eastcoast.co.uk where you can also plan journeys and book online.

By telephone

 - from our dedicated telephone ticket sales line on 08457 225 225 and textphone 08451 202 067. The line is open from 08.00 - 20.00 7 days a week. If you require assistance and travel tickets please phone 08457 225 225.

At the station

 - in person from one of our station ticket offices. Tickets are also available from other train companies at their ticket offices;
 - all our ticket office windows have an induction loop;  
 - all our stations have accessible self-service ticket machines;
 - all our self-service machines issue tickets giving you the appropriate discount if you have a national Railcard, e.g. Disabled Person's Railcard.

On our trains

 - tickets can be purchased on board from the Train Guard (Disabled Railcard discounts are available on board).