LNER newsroom

LNER Trains Greener, Quicker & Cheaper Than Flying

LNER is welcoming new research that reveals travelling by train is not just greener, but also quicker and cheaper than taking the plane. 

LNER Project Sees 600,000 Studs Installed On Platforms Across Its Network

Every LNER managed station is now safer thanks to the installation of tactile surfacing at platform edges. The raised surfaces create a visual and physical alert to the presence of the platform edge, which are especially helpful to people who are blind or partially sighted.

Live Updates Onboard as LNER Launches New Digital Information Platform

LNER customers will be able to find the latest journey updates, destination inspiration and more while they are travelling onboard, with the launch of a new one-stop digital information service.

LNER Receives Record Number Of Requests For Passenger Assistance

New data reveals assistance was requested on and off trains at LNER’s managed stations more than 250,000 times over the past year – the highest number to date.

From Sonar to Signals: How Helen's Career Changed Track

From tracking enemy submarines to tracking LNER trains, former Royal Navy Petty Officer Helen Firth is finding there are some surprising similarities between working on an anti-submarine frigate and working in the Rail Operations Centre in York. 

New Light Shed On Mystery One Hundred-Year-Old LNER Wagon Found Buried In Belgium

New information has come to light following the unexpected discovery of a former LNER storage wagon in Belgium, 500 miles from the train operator’s UK headquarters.

Train Ticket Cheat Jailed For 22 Months

A man’s been jailed for 22 months for defrauding LNER out of thousands of pounds. 

LNER Summer 2024 Tickets On Sale

LNER is placing hundreds of thousands of tickets on sale for Summer 2024 helping customers to plan and book ahead for the best value fares for their summer day trips and getaways.

Empowering Communities: Charity Secures Funding From LNER To Promote Good Health

A North East-based charity which encourages and inspires people to be more physically active and take care of their mental well-being is welcoming funding from LNER’s Customer and Community Investment Fund (CCIF). 

Mystery Of The LNER Train Found In Belgium

It’s more than 400 miles from LNER’s current home in York, but an LNER train has been unearthed by archaeologists in Antwerp in Belgium.

LNER Becomes First UK Train Operator To Offer Free Period Products On Its Trains

LNER is proud to be the first UK train operator to offer free period care products on its trains, as well as across all its stations and offices, as new research finds one in five people (22 percent) have experienced a time where they needed period products for themselves or someone else but couldn’t access any.

BSL To Feature On Further Departure Screens Following Trial Success

LNER is introducing fully integrated British Sign Language (BSL) on digital departure screens at its stations in a UK rail industry first. The news comes at the start of Sign Language Week (18-24 March), an awareness week for both BSL and Irish Sign Language, organised by the British Deaf Association.

Recycling? LNER Has It Sorted

LNER can reveal it’s now sorting up to 100 kilograms of waste a day – as it maintains its position of sending zero waste to landfill. 

LNER Reveals The UK's Friendliest Destinations 2024

New research, from train operator LNER, has revealed that York, Newcastle and Edinburgh are among the top 5 friendliest destinations in the UK.

Breaking The Glass Ceiling: LNER Inspires Women Into Rail

LNER has cemented its commitment to inspiring inclusion in the rail industry, highlighting opportunities for female colleagues to break the glass ceiling when it comes to their career. 

Inspiring Creativity: Community Fund Supports Multi-Sensory Experience At Yorkshire Arts Centre

A charity which empowers people living with sight loss and a range of disabilities has opened a dedicated multi-sensory room with funding from LNER’s Customer and Community Investment Fund (CCIF). 

Meet Maurice, The Master Of LNER's Aladdin's Cave

From lifebuoys to hoovers, ironing boards to wheelchairs, you never know what you will find in the ‘Aladdin’s cave’ of LNER’s lost property department and Maurice Green is the master of the lot, having seen it, catalogued it and stored it all.

LNER's New V.I.P Eleanor Gets Her Very Own Train

LNER is excited to reveal its latest named train and livery inspired by a new advertising campaign, and its V.I.P (Very Important Puppet) star, Eleanor. 

When Cupid Calls – LNER Invites Customers To Share Their Railway Romances

As Valentine’s Day approaches, LNER is keen to hear from customers who were struck with cupid’s arrow as they travelled the East Coast Main Line.

Introducing Rock and Rail Star Robb

LNER Customer Experience Leader Robb Weir not only strikes a chord with customers but is also well known to heavy metal music fans around the world. For Robb, who is based in Newcastle-upon-Tyne, is lead guitarist and song writer for legendary British Heavy Metal rock band, The Tygers of Pan Tang.

Never Mind The Gap Showcases Career Opportunities In Rail

LNER and Network Rail are proud to have supported the ‘Never Mind The Gap’ initiative offering work experience and highlighting the opportunities open for women in the rail industry. 

Project To Improve Mobile Connectivity On East Coast Main Line Reaches Key Milestone

LNER, Network Rail and Mobile Network Operators (MNOs) are collaborating to improve mobile connectivity on the East Coast Main Line.

Proposed December 2024 Timetable Changes- Consultation on Glasgow and Stirling extensions

LNER has begun an eight-week public consultation to seek views on proposals which would see two direct services to and from Glasgow Central and Stirling removed from its December 2024 timetable. As a result, some existing services will start and terminate at different stations.

LNER Named Top Employer For Fifth Year In A Row

LNER has once again been named a UK top employer by the Top Employers Institute. 

LNER Launches Pioneering Pilot To Further Simplify Fares

LNER is proud to launch a new Simpler Fares pilot scheme for selected journeys along the East Coast route, further enhancing its customer experience.

LNER And Its Customers Raise A Further £20,000 For Partner Charity ‘CALM’

LNER and its charity partner, suicide prevention charity Campaign Against Living Miserably (CALM), have reached another donation milestone with help from customers and colleagues, announcing that more than £550,000 has now been raised towards CALM’s vital work.  

LNER Works With Young Entrepreneurs To Capture Their Insight Into The Future Of Rail Travel

LNER has been working with budding young entrepreneurs on a project which has the potential to shape the future of rail travel

LNER’s Commitment To People, Places And Our Planet

More than ever before, consumers are demanding that companies don’t just talk about delivering on their responsibilities, writes Warrick Dent, Director of Safety and Operations at LNER.

LNER Taking Steps To Encourage More People To Explore London On Foot

LNER is helping customers get into their stride this New Year by offering free walking maps so people can get their daily steps in while getting to their destination in London.

LNER reveals the UK’s most vegan-friendly cities for Veganuary

New research, from train operator LNER, has revealed that Edinburgh, London, Glasgow and York are among the top 10 most vegan-friendly cities in the UK.

Fare's Fair - LNER's Use Of Industry Leading Tech Benefits National Children's Charity

The honed investigation skills and industry leading tech expertise of LNER colleagues have led to a children’s charity receiving a generous donation.

Not All Deer Can Fly: LNER And Network Rail Innovate To Protect Deer This Christmas

LNER and Network Rail are proud to announce the expansion of an innovative project that steers deer away from the East Coast Main Line, protecting the animals and rail services. 

UK First As LNER Includes British Sign Language On Departure Screens

London North Eastern Railway (LNER) is trialling the full integration of British Sign Language (BSL) across its Customer Information Screens (CIS) at Doncaster Railway Station.

Who Would You Share Your Chocolate With?

London North Eastern Railway (LNER) is spreading festive cheer by unveiling a charming chocolate Sharing Station at Edinburgh Waverley Station and London King’s Cross Station, to celebrate the release of the new Warner Bros. Pictures’ film Wonka, in cinemas December 8 2023. 

A Festive Feast Onboard LNER Trains This December

London North Eastern Railway (LNER) has today launched its First Class Christmas menu, which for the first time ever includes a festive cocktail.

Next Stop - Net Zero! LNER Invests In Carbon Capture With Microalgae Following Successful Pilot

London North Eastern Railway (LNER) is taking an important step towards its decarbonisation commitments as it scales up a pilot project with science and technology startup Algacraft.

First Tri-Mode Long Distance Trains For The East Coast Main Line

London North Eastern Railway (LNER) is pleased to confirm that CAF has been named as the successful bidder to deliver a fleet of 10 new tri-mode trains for LNER.  Porterbrook has been chosen as the financier of the new fleet. The trains will be able to operate in electric, battery or diesel mode.

Obsol-Eat?

To celebrate the 100th anniversary of London North Eastern Railway (LNER), and the evolution of its iconic onboard menu over the years,  research has been commissioned into the future of food, looking at how we may be dining one hundred years from now.

Déjà View: Brits Staycationing On Repeat, With Less Than Half Visiting New Destinations

New research has revealed millions of Brits are creatures of habit when it comes to going on holiday, with only 40 per cent of us branching out to discover new destinations when we staycation. In fact 1 in 10 Brits  (11 per cent) and 1 in 6 millennials (16 per cent) are stuck in a holiday rut staycationing in the same destinations on repeat.

Dine Through The Decades With LNER

London North Eastern Railway (LNER) is celebrating the 100th anniversary of the LNER brand by offering people an exciting opportunity to ‘travel back in time’, and enjoy a specially created menu, designed to showcase some of the most delicious dishes served to train passengers over the past century - and beyond.

LNER And CALM Lift Nation With Positive News Ahead Of Mental Health Awareness Day

London North Eastern Railway and suicide prevention charity Campaign Against Living Miserably (CALM) unveil a new train named ‘You Belong’ and the ‘News Against Living Miserably’ news stand in Newcastle Central Station.

LNER Celebrates Five Years Of Supporting CALM With Launch Of 'You Belong' Liveried Train

London North Eastern Railway (LNER) is marking a milestone of five-years in partnership with suicide prevention charity Campaign Against Living Miserably (CALM) during which customers and colleagues have raised more than £530,000 for the cause.

Great News For Yorkshire: More LNER Services And Longer Trains

London North Eastern Railway (LNER) is meeting an increase in demand from leisure travellers by adding more services and thousands more seats on trains between Yorkshire and London every Sunday. 

Prestigious Life-Saving Award For LNER Durham Team Member

London North Eastern Railway (LNER) colleague Monika Stepien has received a prestigious life-saving award in recognition of her bravery and quick-thinking after she alerted two workers on the track to potential danger.

LNER Plans Extra Trains For Great North Run

London North Eastern Railway (LNER) is planning to operate an additional six trains, providing thousands of extra seats, to help runners and spectators arrive on Tyneside ahead of this year’s Great North Run.

LNER Tickets On Sale For The Festive Period

London North Eastern Railway (LNER) is placing hundreds of thousands of tickets on sale for the Christmas and New Year period from today, Thursday 31 August 2023.  

Story collection recognises 100 years of memorable firsts on the East Coast Main Line

During the past century, the East Coast Main Line has contributed to many significant firsts within people’s lives. Now, a major new exhibition to mark London North Eastern Railway’s (LNER) landmark anniversary is celebrating some of the most pioneering feats and special moments it has made possible.

Applications open for LNER's Customer and Community Investment Fund

London North Eastern Railway (LNER) is encouraging charities, organisations and communities across its 956-mile route to apply for funding from its Customer and Community Investment Fund (CCIF).

LNER FutureLabs Programme Brings Innovation To The Rail Industry

London North Eastern Railway (LNER) has invited startups from across the UK to showcase their cutting-edge technologies aimed at making rail travel even better, offering the opportunity to share their tech solutions to challenges facing the industry.

LNER Offers Free Travel To Customers Returning Home Following Wildfires In Rhodes And Corfu

London North Eastern Railway (LNER) is responding to the plight of holidaymakers and others returning to the UK following extensive wildfires on the Greek Islands of Rhodes and Corfu. LNER will offer free Standard travel on any LNER service along the East Coast route for anyone whose flight back to the UK results in them landing in a different airport from their home location or them travelling on a different day.

LNER Proposes Evolutions And Enhancements At Its Stations

London North Eastern Railway (LNER) is proposing to evolve and further enhance its stations as part of wider industry reforms across the rail network.

Welcoming Home Flying Scotsman

Flying Scotsman, the most famous steam locomotive in the world, has marked her centenary by making an emotional return to the city, where she was built one hundred years ago.

LNER Cleethorpes Test Train Takes To Tracks

London North Eastern Railway (LNER) has taken a step forward to see whether it could operate direct services between Cleethorpes in Lincolnshire and London King’s Cross in the future.

A Record Two Years For LNER As It Continues To Welcome Back Customers

London North Eastern Railway (LNER) continues to lead the way when it comes to welcoming people back to rail, topping the table for franchised operators for two years running. LNER operates more than 160 daily services carrying millions of people across its 956-mile East Coast route.

Together For a Summer Of Pride: LNER Launches Azuma Train Celebrating Pride

London North Eastern Railway (LNER) is proud to reveal a new named and full liveried Azuma train as Pride celebrations get underway across the UK this summer.

LNER Serves Up Iconic Dishes From The Past

London North Eastern Railway (LNER) is proud to announce delectable new dishes to its First Class menu, as its centenary celebrations continue.

Groundbreaking Relationship Charter Enhances Culture of Collaboration

London North Eastern Railway (LNER), Agility Trains and Hitachi Rail have signed a pioneering agreement that will define how the three organisations collaborate over the next three decades.

Journey of a century: LNER launches first named Azuma train celebrating 100 years

LNER is proud to launch the first named and liveried train as part of the Azuma fleet on the East Coast route, connecting London with Yorkshire, the North East of England and Scotland.

LNER Expanded Ticketing Trial Will Bring Greater Flexibility And Simplicity For Customers

London North Eastern Railway (LNER) is to introduce simpler and more flexible ticketing options for customers across the LNER network as part of a major step in overhauling outdated ticketing.

LNER Launches Named Service To Celebrate The Coronation of King Charles III

London North Eastern Railway (LNER) is proud to launch a new named service to celebrate the Coronation of King Charles III on Saturday 6th May 2023.

Feeling Blooming Marvellous - UK's Top Spring Scenes To Boost Wellbeing Revealed

New research has revealed that the historic York City Walls that surround York’s city centre, the picturesque green woodland of Kew Gardens and the idyllic glades of Hampshire’s New Forest are some of the best spring scenes in the UK according to recent findings from train operator London North Eastern Railway (LNER).

On-Track For Continued Customer Growth As LNER Leads The Way

London North Eastern Railway (LNER) continues to lead the way when it comes to passenger growth and usage, topping the table for franchised operators for the seventh consecutive quarter.

The Era Of The Career Chameleons As Women Work Up Towards Their Dream Job

New research by London North Eastern Railway (LNER) for International Women’s Day 2023 has revealed a resurgence in the popularity of traditional roles with careers as a doctor, lawyer and train driver being considered trendy again.

LNER Summer Tickets On Sale

London North Eastern Railway (LNER) is placing hundreds of thousands of tickets on sale for summer 2023 allowing customers to plan and book ahead for the holiday season.

LNER Launches New Podcast Series 'The Fast Track'

London North Eastern Railway (LNER) is proud to launch a brand new podcast series called ‘The Fast Track’ which offers a unique insight into life at LNER.

Going The Distance This Valentine's

London North Eastern Railway (LNER) has revealed that despite the cost-of-living crisis, 58 per cent said they’d rather have a night away than a slap-up meal, with Brits choosing to go that extra mile (or 50) when it comes to celebrating Valentine’s Day.

Getting Careers on Track: LNER Celebrates Apprenticeships Success

London North Eastern Railway (LNER) is marking National Apprenticeship Week 2023 by celebrating the contribution of more than 150 apprentices who currently work across the business.

Inspiring The Talent Of Tomorrow As LNER's Unique Work Experience Programme Returns

London North Eastern Railway (LNER) is offering young people an inspirational insight into the career opportunities available within the rail industry.

LNER Maintains Focus On Attracting Record Customers To Rail With New Deal Finder Feature

London North Eastern Railway (LNER) is proud to launch ‘Deal Finder’, offering customers inspiration, ideas and great value getaways at the touch of their fingertips.

Dining Delicacies As LNER Launches New Menu For A New Year

London North Eastern Railway (LNER) is delighted to reveal its new First Class menu which celebrates specially sourced food and drink from local suppliers along the East Coast route.

LNER: 100 Years Of Pioneering Progress For Passengers

London North Eastern Railway (LNER) has launched a special commemorative video to mark the centenary of the iconic East Coast route operator.

Two Thirds Tipped To Take Leisure Trips As New Research Reveals Top Travel Trends For 2023

Exclusive research revealed by London North Eastern Railway (LNER) shows memory-making leisure travel is still high on the agenda for 2023, despite the rising cost of living. The survey conducted for LNER by Ipsos, shows that travel remains top-of-mind with 65 per cent of people planning to take a leisure trip within the UK in the next 12 months.

Picture Perfect Wakefield Celebrated In New Vibrant Station Artwork

London North Eastern Railway (LNER) has unveiled a new piece of artwork at Wakefield Westgate railway station which celebrates the city, its heritage and culture.

LNER Continues To Welcome Back More Customers Than Pre-pandemic

London North Eastern Railway (LNER) continues to have the largest recovery of franchised operators as customers return to rail, topping the table for the sixth consecutive quarter.

Plan Your Easter Escape As LNER Easter Tickets Go On Sale

London North Eastern Railway (LNER) will place hundreds of thousands of tickets on sale for the Easter break from Thursday 8 December 2022, enabling customers to plan ahead for their Easter escape.

The Wait Is Over As New Waiting Rooms Open At Durham Station

London North Eastern Railway (LNER) is further improving its customer experience for people using Durham Railway Station with the opening of two new waiting rooms.

Sign Of The Times: LNER's New Digital Display Trial Makes Train Travel Even Easier

London North Eastern Railway (LNER) is pioneering innovative technology aimed at making it simpler for customers to board trains as part of a new digital trial.

LNER Thanks Those Who Have Served

London North Eastern Railway (LNER) is proud to reveal a special Azuma train in recognition of all those who have served and who continue to serve ahead of Remembrance Day.

LNER Christmas Tickets On Sale

London North Eastern Railway (LNER) will place hundreds of thousands of tickets on sale for the Christmas and New Year period from Tuesday 8 November 2022.

Award Success For Blooming Brilliant Retford Railway Station

London North Eastern Railway’s Retford station staff are celebrating after winning a prestigious award for their floral displays.

LNER Wins Top Tech Accolade With 'App Of The Year'

London North Eastern Railway (LNER) has been awarded the prestigious ‘App of the Year’ award at the UK Business Tech Awards 2022.

Celebrating A Century: LNER Launches 2023 Collectors Calendar To Celebrate 100 Years Of History

London North Eastern Railway (LNER) has launched a 2023 collectors edition calendar which celebrates 100 years since the beginning of LNER.   

Ditch The Car-bon For Autumn Getaways

Leisure trips are set to peak this autumn as half (48 per cent) of British adults plan to extend their holiday season longer, with an impact on the environment as 6.1 million people intend to use the car for a leisure trip.

Making Rail Family Friendly With A UK First At King’s Cross Station

London North Eastern Railway (LNER) will open the first Family Lounge on the UK rail network at London King’s Cross Station this week. 

LNER Leads The Way With Post-pandemic Passenger Recovery

London North Eastern Railway (LNER) is leading the way with post-pandemic passenger recovery. Results published today by the Office of Rail and Road (ORR) show that LNER saw the most customers return to its services when compared with pre-pandemic usage than any other franchised operator, topping the table for a record fifth consecutive quarter.  

Next Generation Of Railway Workers Get A Head Start With LNER’s Focus On Tomorrow’s Talent

London North Eastern Railway’s pioneering Tomorrow’s Talent online work experience programme is set to return on 24 October 2022, inspiring the next generation of rail industry employees about the world of work.   

Memory-Making Family Trips Matter For 9 Out Of 10 People As New Research Shows Many Seeking Summer Savings

Research revealed by London North Eastern Railway (LNER) shows family leisure trips, memory-making experiences and time spent together really matter for nine in 10 families, who are proactively searching for summer savings to manage the rising cost of living.

LNER Pioneering Partnership Raises More Than £400,000 For CALM

London North Eastern Railway (LNER) is proud to reveal that more than £400,000 has been raised for its partner charity Campaign Against Living Miserably (CALM) thanks to fundraising activities supported by customers and colleagues. 

Final Call: LNER Future Labs 2022 Entry Deadline Nearing For Innovation Programme

London North Eastern Railway (LNER) announces the final call for entries to its FutureLabs 2022 programme – the third cohort of its industry-leading accelerator that is committed to solving rail passenger pain points through new digital technologies.

UK Heatwave Heightens Concern For Climate Change

London North Eastern Railway (LNER) has unveiled new research which shows a rising concern for climate change following the recent heatwave in the UK.  

LNER Appoints First Female Engineering Director

London North Eastern Railway (LNER) is pleased to announce that Dr Linda Wain has been appointed to the role of Engineering Director.

LNER’s Customer And Community Investment Fund Open For Applications

London North Eastern Railway’s (LNER) annual Customer and Community Investment Fund (CCIF) is now open for applications from communities, customers and charities across the route. 

Face-To-Face Meetings Remain Crucial As LNER Predicts Future of Business Travel

London North Eastern Railway (LNER) has revealed that 89 per cent of office workers are confident that face-to-face meeting will become the norm again by the end of the year. The new insight into what the future of business travel looks like forms part of a new report, Railway to Recovery, that is being launched at Business Travel Show Europe, London.

LNER Leads The Industry When It Comes To Welcoming Back Customers

London North Eastern Railway (LNER) is proud to lead the industry when it comes to welcoming people back to rail. New data shows LNER saw the most customers return to its services when compared with pre-pandemic usage than any other operator.

New Livery For LNER Intercity 225 Fleet As Part Of Essential Maintenance

London North Eastern Railway (LNER), as part of essential maintenance work, has unveiled a new and distinctive livery for its InterCity 225 fleet. 

LNER Urges Customers To Plan Ahead For The Jubilee Bumper Bank Holiday Weekend

London North Eastern Railway (LNER) is urging customers to plan and book ahead to secure their seats as the nation prepares to mark Her Majesty The Queen’s Platinum Jubilee.

LNER Services Begin At Reston As The Borders Station Opens

London North Eastern Railway (LNER) is celebrating the launch of direct Azuma services from Reston with the Scottish Borders village becoming the newest destination on the East Coast route.

Worth The Wait - LNER's Refurbished Waiting Rooms Are Now Arriving

London North Eastern Railway (LNER) is investing £800,000 into station waiting rooms across the East Coast route.

LNER Shares Spectacular Views Of Teesside & County Durham From The Train Driver's Seat

  London North Eastern Railway (LNER) is sharing a rare insight into the spectacular views of Teesside and the Durham coast enjoyed from the driver’s cab of its world-class Azuma trains.

Tributes Paid To Two Railway Workers On The 80th Anniversary Of The WWII Bombing Of York Railway Station

London North Eastern Railway (LNER) and ‘Raids Over York’ heritage project have joined together to commemorate the 80th anniversary of the WWII bombing of York Railway Station by paying tribute to two railway workers who lost their lives.

UNWIND YOUR MIND ON THE WELLNESS TRAIN

Hypnotherapy and relaxation expert Anna Richardson to join LNER service dedicated to masterclasses in wellbeing

All Aboard the Wellness Train!

London North Eastern Railway (LNER) is welcoming customers to join a special service dedicated to wellness and mental wellbeing on the 7th May. The LNER Wellness Train will take place ahead of Mental Health Awareness Week (9th-14th May) to help customers explore some of the most mindful experiences while travelling by train.  

LNER Encourages Customers To Book Ahead For A Cracking Easter Break

London North Eastern Railway (LNER) is urging customers to book their tickets now for travel for the Easter break. 

Claire Ansley To Lead New LNER People And Customer Experience Role

London North Eastern Railway (LNER) is pleased to announce that Claire Ansley has been appointed to the new role of People and Customer Experience Director.

International Women’s Day 2022: LNER Breaking The Bias Preventing Career Progression For Women

London North Eastern Railway (LNER) is celebrating International Women’s Day 2022 by releasing research that looks at the bias experienced by women working to develop and progress their careers.

LNER Preparing To Serve Reston

LNER is preparing to serve Reston Station in the Scottish Borders from later this year. Teams from LNER and industry partners are carrying out the essential onsite tasks at Reston to make sure the station is ready to welcome both customers and LNER Azuma trains when it opens.

LNER Launches International Website Making Travel Simpler For Overseas Tourists

London North Eastern Railway (LNER) is proud to announce the launch of its new international website, making travel simpler and smarter for overseas customers. 

LNER Named UK Top Employer For Third Year Running

London North Eastern Railway (LNER) is proud to be recognised as a Top Employer in the UK by the Top Employers Institute for the third year running. 

More Reasons To Love To Travel With LNER From February As Services Reintroduced

London North Eastern Railway (LNER) will be increasing its timetable from Monday 14 February 2022.

LNER Enhances Access For All With New Retford Station Lift 

London North Eastern Railway (LNER) has officially marked the completion of a new lift at Retford Station, meaning that every platform now has step free access.

LNER Gets Onboard For Samaritans' ‘Brew Monday’

London North Eastern Railway (LNER) is joining charity, Samaritans, in a bid to power through the cold winter months to encourage customers and colleagues to share a cuppa and a catch up with someone they care about for ‘Brew Monday’.

LNER Inspires Next Generation With Focus On Tomorrow’s Talent

London North Eastern Railway (LNER) will be inspiring the next generation of rail industry employees about the world of work with the second of its pioneering Tomorrow’s Talent work experience programmes set to take place in February.

LNER Launches Be Kind Campaign To Tackle Rise In Anti-Social Behaviour

London North Eastern Railway (LNER) is launching a new campaign called ‘Be Kind’, to tackle anti-social behaviour experienced by railway workers.

LNER Launches Professional Gift-Wrapping Service Onboard Trains This Christmas

London North Eastern Railway (LNER) is giving customers a helping hand with their Christmas prep this year, with a team of professional gift wrappers onboard a special ‘gift wrapped service’ running between London King’s Cross and Edinburgh.

Azuma Arrives in Middlesbrough as LNER Launches Direct Services to London

London North Eastern Railway (LNER) is celebrating the launch of direct Azuma services between Middlesbrough and London King’s Cross with Teesside becoming the latest destination to benefit from the arrival of LNER’s world-class trains.

LNER Customers Stocking Up On Christmas Tickets

London North Eastern Railway (LNER) is urging customers to book their Christmas tickets now to secure their seats, following a strong surge in bookings over the festive season.

It's Destination Christmas As LNER Offers Customers A Magical Experience

London North Eastern Railway (LNER) is proud to announce its first Christmas Fayre Event, where customers can travel in luxury to a truly magical festive destination. The exclusive event on Friday 10th December 2021, in conjunction with Visit Harrogate, offers people the chance to experience LNER’s legendary hospitality onboard its new high-speed Azuma fleet as they travel from London King’s Cross, Stevenage and Grantham direct to the famous Yorkshire spa town of Harrogate, renowned for its Christmas fayres, boutique shops and restaurants.

Lack Of Knowledge Of The Benefits Of Rail Travel Are Harming Efforts To Achieve Net Zero

Only 25 per cent of people recognise that rail is the cheapest mode of transport when booked four weeks in advance and less than 10 per cent recognise how much better rail is for the environment when compared to aviation and car travel, new research has revealed.

Growing Attraction: Comedian Bill Bailey visits Azuma Living Wall to promote sustainable transport

Comedian Bill Bailey has today (Monday 8 November 2021) visited the Azuma Living Wall which has been created by London North Eastern Railway (LNER) at Edinburgh Waverley Station to raise awareness of the small changes that people can choose every day to help lead a more sustainable lifestyle – including travelling by train.

LNER and Network Rail work together to run special Lincoln Christmas Market Services

London North Eastern Railway (LNER) and Network Rail have worked together to enable a special weekend timetable with larger trains during the Lincoln Christmas Market, with direct services from locations including Leeds, Newcastle, Edinburgh, Aberdeen and Inverness. 

LNER Launches Azuma Living Wall Installation In Edinburgh Waverley Station For Cop26 To Promote Sustainable Transport

London North Eastern Railway (LNER) has today unveiled an Azuma shaped wall of plants at Edinburgh Waverley Station to promote rail as the most sustainable mode of motorised transport.

Save the date! LNER launches 2022 calendar to celebrate destinations and heritage

London North Eastern Railway (LNER) has launched a 2022 limited edition calendar following the success of the inaugural calendar created for this year.

Rail To Play A Key Role In The UK’s Recovery From The Pandemic

A new report by Steer has found that London North Eastern Railway (LNER) can play a central role in the UK Government’s net zero ambitions and levelling-up agenda.    

LNER Inspires Tomorrow's Talent

London North Eastern Railway (LNER) is delivering record investment in supporting aspiration in communities up and down its route, with new projects set to benefit more than 11,000 children and young people over the next 18 months.

LNER Raises More Than £300,000 For Charity In Pioneering Partnership

London North Eastern Railway (LNER) is proud to reach a fundraising milestone as it marks the third anniversary of its pioneering partnership with suicide prevention charity, Campaign Against Living Miserably (CALM), with more than £300,000 raised.

The Hatfield rail tragedy 21st anniversary memorial

LNER will be joining members of the railway family and local community on 17 October to commemorate the 21st anniversary of the Hatfield Rail disaster.

A model launch: LNER releases Azuma toy train in partnership with the National Railway Museum

London North Eastern Railway (LNER) has launched a new must-have toy train to give people young and old the chance to buy their very own Azuma train.

Wakefield Westgate Named Britain’s Best Large Station

London North Eastern Railway (LNER) is proud to reveal Wakefield Westgate Station has been recognised as the Best Large Station of the Year at the prestigious National Rail Awards 2021. The Awards recognise and celebrate excellence across the railway. 

Berwick-Upon-Tweed Station Recognised In Prestigious  National Rail  Awards

London North Eastern Railway (LNER) is delighted to announce that Berwick-upon-Tweed station has been Highly Commended in the Station of the Year (Medium) category at this year’s National Rail Awards 2021. The Awards recognise and celebrate excellence across the railway.  

LNER To Put Photography In Focus In An Exclusive Experience Event

London North Eastern Railway (LNER) is proud to announce its first ever Photography Experience Event, offering enthusiasts and budding photographers an exclusive opportunity to learn from one of the best in the business, as they zoom at 125mph onboard an Azuma train along the East Coast route.

LNER Strides Out To Encourage More Customers To Discover London On Foot

London North Eastern Railway (LNER) is leading the way in getting more people walking by becoming the first major train company to distribute Central London Footways Maps.

Mural Celebrating York City Unveiled At LNER Community Stadium

London North Eastern Railway (LNER) has officially unveiled the installation of an impressive 100ft mural, inspired by the local area, at the LNER Community Stadium in York.

LNER Sees Strong Demand For Services Over Summer

London North Eastern Railway (LNER) continues to see strong demand for its services as customers return to rail, with bumper bank holiday bookings and 200,000 bargain tickets selling in a special summer Seat Sale. 

LNER Running Extra Trains For Great North Run

London North Eastern Railway (LNER) will run an additional six trains to help runners and spectators arrive on Tyneside in good time for the 2021 Great North Run.  

LNER Launches Sensational Seat Sale With Tickets From £5

London North Eastern Railway (LNER) has today (Thursday 19 August 2021) launched a Seat Sale with thousands of tickets available from as little as £5.

Inter-City 125 HST Farewell Collectors’ Items Released For Sale

London North Eastern Railway (LNER) has released from storage a series of collectable items to delight fans of the world-famous HST trains.

Historic Newcastle Central Station Facilities Restored

London North Eastern Railway (LNER) is pleased to announce the restoration of historic toilets at Newcastle Central Station, believed to date back to the 1890's.

Recovery on track as Brits plan a 'double bash' this festive season

London North Eastern Railway (LNER) has today launched thousands of tickets on sale to allow people to book ahead for Christmas 2021.

Date set for new LNER direct services between Middlesbrough and London

LNER is proud to announce new Azuma services will be introduced between Middlesbrough and London King’s Cross from Monday 13 December 2021, with tickets now available now.

York Station Gets First Class Treatment With New Luxury Lounge

London North Eastern Railway (LNER) is celebrating the opening of a new stylish First Class lounge at York Station, offering an enhanced experience for those travelling to one of the region’s most popular destinations.

The Waiting Room: Confronting The Tragic Consequences Of Railway Track Trespassing

Worrying statistics revealed by train operator London North Eastern Railway (LNER) have identified that a quarter of 12-17 years old (25 per cent) admitted to knowing somebody who had trespassed onto railway tracks. This research follows data released by Network Rail that showed a significant increase in incidents over the past year, with some routes reporting up to a 138 per cent spike.

Historic LNER Nameplates Raise Thousands Of Pounds For Charity

London North Eastern Railway (LNER) nameplates from the retired InterCity 125 fleet have raised more than £12,000 for charity as enthusiasts bid for their own piece of East Coast history in an online auction.

World First As Green CityTree Brings A Breath Of Fresh Air To Newcastle Central Station

London North Eastern Railway (LNER) is bringing a breath of fresh air to Newcastle-upon-Tyne as a green ‘CityTree’ takes root at Newcastle Central Station.

LNER Leads The Way In Railway Innovation And Investment

London North Eastern Railway (LNER) has invested millions of pounds improving every aspect of the customer experience – accelerating projects during the pandemic to transform the UK’s railway – as it looks forward to welcoming passengers back to the railway.

LNER Transforms Travel To Make Returning To Rail Simpler

London North Eastern Railway (LNER) is transforming travel to make journeys for people returning to rail even simpler, giving customers greater choice as more people look to travel again after the easing of lockdown restrictions.

Eco-Friendly Rail Travel Focus For Inspiring New Poster Competition

Children and young people are being encouraged to take part in an inspiring new poster competition, launched by London North Eastern Railway (LNER) to capture their visions of eco-friendly travel through fun artwork.

Charity Auction Offers An Opportunity To Own A Piece Of LNER History

London North Eastern Railway (LNER) is offering enthusiasts the opportunity to own a piece of railway history by auctioning some of its historic nameplates for charity. 

Strong Appetite For The Return Of Face-To-Face Business Meetings

London North Eastern Railway (LNER) has revealed exclusive research showing the pent-up demand for face-to-face meetings and business lunches once lockdown restrictions lift, with more than 89 per cent of British workers who now work from home saying that they are desperately missing in-person contact with colleagues and clients alike. 

LNER And Visit Lincoln Launch ‘Lincoln Week’ As Part Of A New Campaign To Celebrate The City

London North Eastern Railway (LNER) is launching its first official ‘Lincoln Week’ in partnership with Visit Lincoln.

LNER Cleaning Partnership Shortlisted For Prestigious National Award

London North Eastern Railway (LNER) and its cleaning partner, Atalian Servest, are proud to be named as finalists in a hotly contested, prestigious industry award for their work in keeping customers safe throughout the pandemic. 

LNER Launches Family Tickets To More Destinations As Travel-hungry Brits Look To ‘Day And Staycation’

London North Eastern Railway (LNER) is offering families looking for inspiration for memory-making trips even better value journeys to more destinations this summer.  

LNER Seeks Views On Proposed Major Timetable Changes

London North Eastern Railway (LNER) has begun an eight-week public consultation to seek views on its proposed significant timetable change and uplift from May 2022.

Around The UK In 4,039 Miles

London North Eastern Railway (LNER) has released new research that reveals that we will travel 4,039 miles over the next year reuniting with family and friends and visiting holiday hotspots across the country – the equivalent of travelling the length of the entire UK 6.7 times. 

It's Official: The Great British Day Trip Is Back, As Almost Nine In Ten Brits Are Planning At Least One This Summer, According To New Research

A new nationwide survey has found that 87 per cent of us are planning an old-fashioned day trip this summer, with almost half (47 per cent) admitting we are desperate to get out to explore the UK again.

LNER Joins Forces With Samaritans In New Partnership Set To Benefit Berwick And The Borders

London North Eastern Railway (LNER) and Samaritans have announced a new partnership at Berwick Station, in an effort to highlight the emotional support the charity can provide to local residents and those travelling through the region.

LNER Services Stepped Up

London North Eastern Railway (LNER) has reintroduced services and expects to operate a robust weekday timetable from today (17 May) as trains are safely returned into service.

LNER Supports Service Recovery Plan For Hitachi Class 800 Trains

London North Eastern Railway (LNER) has reached agreement with Hitachi and industry partners to begin the process of safely returning trains into service.  

LNER Offers Advance Tickets For First Time On Almost 200 New Journey Combinations

New Gateway To Grantham Created As Part Of Station Improvements

London North Eastern Railway (LNER) has added more than 100 extra car parking spaces for customers and transformed the station approach at Grantham Station as part of a £1.5 million improvement scheme.

LNER Receives Railway Heritage Award For Berwick Station

London North Eastern Railway (LNER) has proudly unveiled a heritage plaque at Berwick-upon-Tweed Station following success in the National Railway Heritage Awards.

Lasting Friendships As LNER’s ‘Letter To A Friend’ Marks Its First Year

London North Eastern Railway (LNER) is celebrating the first anniversary of ‘Letter to a Friend’, an initiative which has created a vital lifeline for thousands of older people living in care homes who have been affected by the Coronavirus pandemic. 

LNER Takes Passengers Through Historic Railway Tunnel For First Time In 40 Years

London North Eastern Railway (LNER) is today celebrating an historic milestone that will lead to even faster, smoother train journeys to more destinations.

A Glimpse Of Life ‘In The Driver’s Seat’ As A New LNER Series Showcases The East Coast Route

London North Eastern Railway (LNER) is sharing a rare insight into the journeys driven by a selection of LNER train drivers as part of a new series of short videos.

LNER Releases Collector Series Of Azuma Launch Posters Celebrating Destinations

London North Eastern Railway (LNER) has launched a collection of iconic poster prints to give those who want a piece of railway history the chance to celebrate the new LNER Azuma fleet.  

Brits Book For A Great British Summer Holiday As Almost A Fifth Ditch The Idea Of Overseas Breaks In 2021

London North Eastern Railway (LNER) is placing thousands of tickets on sale right through to September to help people plan their summer staycations in the UK.   

LNER Kickstarts Young People’s Careers With Experience Of Rail

London North Eastern Railway (LNER) is supporting young people in gaining valuable work experience by providing six month job placements across the business.

LNER Begins Global Search For Innovation To Ignite Growth In The Rail Industry

London North Eastern Railway (LNER) is now accepting applications for the LNER FutureLabs second cohort, a groundbreaking accelerator focused on fast-tracking the latest innovations into the travel industry.

Cleaners Clock Up Half A Million Hours Working Day-And-Night To Ensure LNER Customers Can Travel With Confidence

A team of 360 specialists have been working around-the-clock delivering more than half a million hours of enhanced cleaning this past year. It’s part of London North Eastern Railway’s (LNER) ‘Covid Secure’ pledge to keep safe those customers who need to make necessary journeys.

LNER Offers Inspiration For Mother’s Day Treats At Home

London North Eastern Railway (LNER) has launched the first in a series of online videos to celebrate the talent of its chefs and the fantastic food and drink available across its route.

Stage Lights, Not Train Lights Attractive For Young Girls Looking At Their Future Careers

London North Eastern Railway (LNER) is pledging to make a change and shift the dial on attitudes to women pursuing careers in the rail industry, particularly train driver roles.

Great Heck Rail Disaster 20 Year Anniversary

LNER, together with Network Rail and Freightliner, is hosting a virtual memorial to commemorate the 20 year anniversary of the Great Heck train crash. This will be held from 10am on Sunday 28 February 2021.

Communities Encouraged To Apply For Share Of LNER Funding

London North Eastern Railway (LNER) is encouraging communities across its route to apply for a share of £500,000 from its Customer and Community Investment Fund (CCIF) which has now opened for applications.

Travellers Excited To Return To LNER Destinations, Voting Them Some Of The Best Views In The UK

Research by London North Eastern Railway (LNER) has found that Loch Ness, Arthur’s Seat and the Tower of London are some of the nation’s favourite views.

5,000 Trees Planted Across Peterborough As LNER Partnership Takes Root

More than 5,000 trees have been planted across Peterborough, following a partnership between London North Eastern Railway (LNER) and Peterborough Environment City Trust (PECT) to protect and enhance the local environment.

On The Fast Track To Success: LNER Celebrates Contribution Of Apprentices

London North Eastern Railway (LNER) is marking National Apprenticeship Week by celebrating the contribution of more than 80 apprentices who currently work across the business at LNER.

LNER Secures UK Top Employer Award

London North Eastern Railway (LNER) has been named as a UK top employer for another year by the Top Employers Institute.

LNER Runs Haggis Cooking Class To Celebrate Burns Night At Home

London North Eastern Railway (LNER) is sharing an online cooking class ahead of Burns Night on Monday (25 January) to help people create their own dish of traditional haggis, neeps and tatties.

LNER To Support NHS With North East Vaccine Roll-Out

London North Eastern Railway (LNER) is proud to confirm it will be making more than 370 free car parking spaces available for people attending the NHS Covid-19 vaccine clinic at Newcastle’s Life Science Centre.

LNER Delivers Significant Environmental Improvements Throughout 2020

London North Eastern Railway (LNER) has been working throughout the past 12 months to reduce its carbon footprint and make travelling by train even more environmentally friendly for its customers.

LNER Delivers Christmas For Evelyn

London North Eastern Railway (LNER) has helped deliver Christmas to three-year-old Evelyn Barker from Leuchars in Scotland.

Doncaster Station Transformed To Give Visitors A Warm Welcome To The Region

London North Eastern Railway (LNER) is celebrating the completion of work at Doncaster Station, which has seen the building transformed for the benefit of customers and the community, making a real statement in the regeneration of the town.

LNER Cooks Up A Storm For Charity With New Cookbook

London North Eastern Railway (LNER) has launched its first charity cookbook, bringing together delicious recipes created by colleagues from across the UK during the pandemic. 

New ‘Stormtroopers’ Take LNER’s Army Of Cleaners To More Than 330 As Record Levels Of Cleaning Continue

London North Eastern Railway (LNER) has boosted its army of cleaners as trains and stations are expected to get busier in the run-up to Christmas.

Grantham Lifesaver Recognised with Prestigious Award

London North Eastern Railway (LNER) has recognised Scott Goodson, Duty Team Leader at Grantham Station, with a Lifesaver Award after he intervened to assist a distressed member of the public.

50% More Long Stay Parking for Customers at Durham Station

London North Eastern Railway (LNER) is adding fifty per cent extra car parking for customers using Durham Station from December 2020.

Recognition For Local Hero Who Stopped Assault On Police Officer Abroad

London North Eastern Railway (LNER) has congratulated employee, Paul Taylor, from Bedford, for being officially recognised by the German police after stepping in to assist an officer who was being attacked at Cologne Central Station.

LNER Celebrates St Andrew’s Day 2020 With Unique Stag Face Mask

London North Eastern Railway (LNER) has revealed the latest design in the regionally-inspired face mask collection, featuring a unique hand-illustrated stag to celebrate St Andrew’s Day.  

LNER Urges Customers To Book Early This Christmas

London North Eastern Railway (LNER) is urging customers to arrange their Christmas travel plans as early as possible.

Save the date! LNER launches first calendar celebrating stations and destinations for 2021 | LNER

London North Eastern Railway (LNER) has launched a limited edition calendar for the very first time, giving people the opportunity to display stunning images from the East Coast route in their own home.

LNER Providing ‘Lifeline’ To Charities and Community Initiatives

London North Eastern Railway (LNER) is proud to support communities and organisations along the East Coast, as it announces the latest beneficiaries of its annual £500,000 Customer and Community Investment Fund (CCIF).

LNER nameplates auction raises more than £40,000 for charity

London North Eastern Railway (LNER) nameplates have raised £41,000 for charity, after famous names from the iconic Intercity High Speed Train (HST) fleet attracted interest from around the world at an online auction.

Enthusiasts can own a piece of LNER's history

London North Eastern Railway (LNER) is offering people the chance to own a piece of its history this weekend (14 November) as nameplates are auctioned in aid of charity. 

COVID-19 Vaccine Sparks Interest In Domestic Travel Plans With Family Visits Topping The List

The first place Brits will travel once the COVID-19 vaccine is available is to see their friends and family, new research from London North Eastern Railway (LNER) has revealed. 

LNER Recognises Those Who Have Served

London North Eastern Railway (LNER) is proud to reveal a special Azuma train in recognition of all those who have served and who continue to serve ahead of Remembrance Day.

Brits to Shun Overseas Trips And Air Travel In Bid To Become More Sustainable

Covid has changed the way Brits holiday, as nearly a quarter (24%) reveal they intend to go on more staycations than trips abroad, and 22% will change how they get around the UK and abroad, post-Coronavirus. LNER is encouraging the use of more sustainable methods of travel including rail as the nation re-evaluates its impact on the planet.

LNER Marks £230,000 Raised for Campaign Against Living Miserably With New Limited-Edition Azuma Face Mask

London North Eastern Railway (LNER) has passed a milestone fundraising target for charity partner Campaign Against Living Miserably (CALM) with more than £230,000 now raised for the mental health charity since October 2018.

LNER Helps Customers to Recycle On The Move

London North Eastern Railway (LNER) is introducing disposable cup recycling stands across its managed stations, making it easier for customers to recycle some of the 2.5 billion single use cups that are thrown away in the UK each year.

Durham Station Highly Commended

London North Eastern Railway (LNER) is proud to reveal Durham Station has been recognised as ‘Highly Commended’ Large Station of the Year at the prestigious National Rail Awards 2020.

Record Cleaning Measures Keeping Train Customers Safe

London North Eastern Railway (LNER) has carried out record levels of enhanced cleaning to keep people safe onboard trains and at stations.

Hot food returns as LNER further enhances onboard catering

LNER will be serving a selection of hot food from 30 September as catering services continue to be reintroduced.

Restored zero mile post returns to York

LNER is proud to reveal the restored Zero Mile Post has returned to York Station.

LNER opens nominations for the customer choice awards

LNER wants to hear from customers as nominations for the LNER Customer Choice Awards 2020 are now open.  

Refurbished First Class lounge at Berwick station opens to customers

LNER has officially re-opened its refurbished First Class Lounge at Berwick Station.

New Travel Centre at York Station

London North Eastern Railway (LNER) has officially opened a new Travel Centre at York Station. Offering a much lighter and modern environment the Travel Centre has been relocated from its previous location at the front of the station to a more central position on the main concourse, making better use of the space within the Grade II listed building. 

Boost for LNER customers as services return

London North Eastern Railway (LNER) is to introduce a number of extra services to the existing timetable from next week. This will add more than 1,600 seats for customers each weekday compared to the current timetable.

LNER contactless car parking is just the ticket

LNER is introducing a new contactless parking system across the East Coast route, enabling customers to have a contactless journey experience from door to door.

LNER eases Friday peak to assist with social distancing

LNER is easing ticket restrictions on Fridays to spread demand throughout the day, further supporting customers in maintaining social distancing when travelling by train.

A message of condolence from LNER

The thoughts of everyone at LNER are with our industry colleagues at ScotRail and Network Rail Scotland after today’s tragic incident involving a ScotRail service at Carmont, near Stonehaven, which has sadly involved a loss of life.

LNER celebrates Yorkshire Day with new face mask design

LNER is today launching the latest design in a collection of regionally-inspired face masks with a striking blue and white Yorkshire Rose pattern to celebrate Yorkshire Day 2020.

Let's Eat - at your seat! LNER to launch ‘at-seat’ food and drink delivery service onboard

In a first for the UK rail industry, LNER will begin trials of an ‘at-seat’ catering offer onboard trains this August.

LNER LAUNCHES ‘LOCAL GEM’ COMPETITION TO FIND THE BEST DINING SPOTS IN HARROGATE

We are looking for the top places to eat in Harrogate. Nominate your favourite restaurant for the chance to win First Class travel and a fabulous dinner.

Auction offers a chance to bid for a piece of LNER’s history

LNER is offering people the chance to own a piece of LNER history as it auctions off nameplates in aid of charity partner, the Campaign Against Living Miserably (CALM).

LNER celebrates local landmarks with regional face mask designs

LNER has revealed three regionally-inspired face masks which are launching this week for customers to order.

Sunflower lanyards smooth journeys for thousands in first year

LNER has helped thousands of customers enjoy smoother journeys since it became the first UK train company to introduce Sunflower Lanyards.

LNER strengthens customer satisfaction score success

LNER has achieved one of the highest overall scores for a long-distance train company as part of the latest National Rail Passenger Survey results.

LNER selects startups to help set new standards for rail travel

LNER will be working with five of the most innovative startups around the world to accelerate new projects to improve rail travel in the UK.

LNER to introduce reservation only services

LNER will introduce ‘reservation only’ travel from 11:00 on Monday 18 May 2020 until further notice.

LNER celebrates Azuma first birthday with the chance to name a train

LNER celebrates a full year since the world-class Azuma train launched into passenger service on the LNER route.

LNER to put rail industry at forefront of innovation

LNER is aiming to fast-track digital and tech developments into the rail industry through a groundbreaking new innovation programme called LNER FutureLabs.

LNER reserves’ reach 2000 volunteering hours milestone

LNER workers who are volunteering to support the NHS, emergency services, charities and other organisations during the Coronavirus outbreak have clocked up 2000 hours of service in just a matter of weeks.

‘LNER Reserves’ rally to support communities

LNER has launched ‘LNER Reserves’ enabling its people to volunteer to help the NHS, emergency services, charities and other organisations during the Coronavirus outbreak.

LNER sandwiches shared with charity fighting food hunger

LNER is continuing to support its suppliers and communities during the COVID-19 outbreak by supplying fresh sandwiches that would have been served onboard LNER services to a charity fighting food hunger.

UK women missing out on job opportunities in rail

LNER runs special ‘Flying Scotswoman’ service with all-female crew celebrating opportunities for women in the industry as part of International Women’s Day 2020.

LNER offers stranded Flybe staff and customers free travel

LNER is responding to the collapse of UK based airline Flybe with free travel for stranded staff and customers.

Hull and Peterborough up to bat as Wicketz cricket charity receives funding boost from LNER

Dozens of young people in Hull and Peterborough are gaining new sporting experiences following community cricket sessions organised as part of The Lord’s Taverners Wicketz programme, with support from LNER.

Sustained success for LNER passenger satisfaction

LNER has once again secured one of the highest scores for a long-distance train company as part of the latest National Rail Passenger Survey results revealed today.

LNER bids farewell to the InterCity 125

LNER bids a fond farewell to the iconic InterCity 125 High-Speed Train as it embarks on a special tour for its last journey on the East Coast route.

Boost along the East Coast as extra Azuma services begin

In welcome news for people along the East Coast route, London North Eastern Railway (LNER) is introducing additional services from Sunday 15 December.

Highland Chieftain welcomes Azuma to the clan

London North Eastern Railway (LNER) is celebrating the arrival of Azuma services on its Highland Chieftain route between Inverness and London King’s Cross.

LNER bids farewell to the InterCity125 high speed train

LNER will celebrate more than four decades of service from the iconic InterCity125 High Speed Train (HST) on the East Coast route with a special farewell tour in December.

Harrogate to welcome new LNER Azuma services

LNER is proud to announce the introduction of new Azuma services between Harrogate and London King’s Cross.

Azuma arrives for LNER Aberdeen services

LNER is celebrating the arrival of Azuma services on the East Coast route between Aberdeen and London King’s Cross.

LNER Azuma: Six trains to serve Harrogate

London North Eastern Railway (LNER) will introduce new Azuma services between Harrogate and London King’s Cross from 15 December 2019.

Azuma Services Transform Travel to Lincoln

LNER launches new Azuma services between Lincoln and London King’s Cross.

Free and friendly Wi-Fi

London North Eastern Railway (LNER) onboard and station Wi-Fi has become Friendly Wi-Fi certified.

Pioneering Partnership Reaches £100,000 for Charity

LNER is proud to reveal that combined fundraising activities have resulted in £100,000 being raised for the charity CALM.

LNER nominated for investing in lifesaving cardiac equipment

LNER is investing more than £100,000 in lifesaving equipment and training for staff to provide greater cardiac support for customers.

AZUMA TO TRANSFORM TRAVEL TO SCOTLAND

London North Eastern Railway (LNER) is pleased to announce that Azuma trains will be introduced into passenger services to and from Glasgow, Aberdeen and Inverness for the first time.

LNER RUNNING EXTRA TRAINS FOR GREAT NORTH RUN

London North Eastern Railway (LNER) will run an additional six trains to help runners and spectators arrive on Tyneside in good time for the 2019 Great North Run.

LINCOLN LAUNCH DATE SET FOR LNER AZUMA SERVICES

We are proud to announce new Azuma services will be introduced between Lincoln and London King’s Cross from Monday 21 October 2019.

LNER TO TRIAL SIMPLER FARES

We will begin a trial to offer simpler ticketing options for customers booking travel on some LNER routes. Find out which routes we're trialing here.

LNER celebrates summer of Pride

York, Edinburgh, Newcastle and Doncaster are among the locations LNER have been supporting Pride celebrations over the summer months . Plans have included decorating stations in Pride colours and a free pop up glitter bar being available to help visitors and customers add some extra sparkle to the celebrations. 

Significant disruption this August bank holiday weekend across LNER route

Customers advised NOT TO TRAVEL on Saturday 24 August and Sunday 25 August. On Monday 26 August there will be a reduced train service, with customers strongly recommended to make seat reservations in advance. Read more here.

LNER to continue accepting Eurail and InterRail passes

LNER will continue to accept tickets booked through the Eurail and Interrail system of pan-European train travel.

Azuma welcomed to the north by legends of the east coast

LNER legends Mallard and Flying Scotsman join Azuma to celebrate the launch of passenger services from 1 August 2019.

LNER funding boost for local communities

London North Eastern Railway (LNER) is inviting customers and communities along its route to apply for the next round of funding available through its Customer and Community Investment Fund (CCIF)

Renewed focus on customers delivers winning scores for LNER

London North Eastern Railway (LNER) have been awarded some of the highest scores for a long-distance train operator in the latest National Rail Passenger Survey (NRPS) results revealed today.

Join the LNER Summer Academy

The LNER Summer Academy is back from Monday 5 to Friday 9 August and is aimed at 16 to 19 year olds who are keen to learn more about the rail industry and develop skills they can take forward into future employment.

Azuma roll-out accelerates to the north east and Scotland

Our world-class Azuma trains will be introduced on the route connecting Edinburgh, the North East of England and London King’s Cross from Thursday 1 August 2019.

Azuma has arrived on the iconic east coast route

Our world-class Azuma trains arrive today (15 May) travelling between London King’s Cross and Leeds. This Azuma train will be the first of 65 new trains to replace our existing fleet of 45 trains which run along the 940 miles of track between Scotland, North East England, Yorkshire, the East Midlands and London.

A new refreshed menu now available onboard our trains

We have introduced a new onboard menu of freshly prepared meals for our First Class customers and a new and improved range of hot dishes from the newly branded Let’s Eat Café Bar.

50% discount for Ryanair customers

Following Ryanair’s reduction in Edinburgh to London flights, we are offering a 50% discount to keep you moving between the two capitals.

Introducing Sunflower lanyards to help customers with hidden disabilities

Sunflower lanyards are now available to customers who may need extra help at our stations or on our trains. 

Brand-new Azuma trains are coming

We're delighted to announce our brand-new Azuma trains will be ready for passenger journeys from London King's Cross to Leeds from Wednesday 15 May 2019.

Improvement work at Berwick Station completed

Improvements at the station include a new Costa and Travelines outlet, an original ‘LNER’ drinking water fountain on the platform has been restored and the ticket office has been returned to its original position.

Our customer satisfaction score

Last June LNER took over the running of the East Coast Mainline franchise. Since June we've achieved a customer satisfaction score of 87%.

LNER Social Media Team in award winning finish to the year

Congratulations to our social media team who finished 2018 on a high after picking up multiple industry awards. The team picked up two big awards at the UK Social Media Communications Awards in London.

Over £1,000 raised for CALM in Festive fundraising

LNER staff from across the route were out and about in December wearing their Christmas jumpers and fancy dress outfits in order to raise money for the Campaign Against Living Miserably (CALM).

LNER hosts Christmas Eve dinner for Newcastle homeless

London North Eastern Railway (LNER) and North East Homeless joined forces on Christmas Eve to provide a hot meal for the homeless of Newcastle.

Stirling to London Kings Cross train are being reinstated

We're pleased to announce that the direct Stirling to London train is being reinstated from 9 December, following a temporary suspension of this train over the summer.

New seat finding technology onboard

We all want a seat when we board a train, but if you don't have a reservation how do you bag the best spot onboard? We did some research to find out what the best seat finding tactics are.

LNER and CALM join forces

We are proud to announce our new partnership with the Campaign Against Living Miserably (CALM), looking at the impact of suicide on those working in the rail industry.

Musical delight for customers at Darlington Railway Station

Between platform announcements, customers may hear something a little bit more musical next time they visit Darlington Train Station, after a piano was installed on Platform 4.

£90,000 upgrade for Retford Railway Station

Retford Railway Station is set to receive funding for a £90,000 upgrade, to include new LED lighting, repairs and a new surface for the tunnel footpath.

See Newcastle like never before!

Free Quayside Abseil Line from LNER is newest attraction forming part of the Great Exhibition of the North.

First LNER services to run on East Coast main line

The first LNER-branded train will depart London King’s Cross for Edinburgh on Monday 25 June.