Welcome aboard your new and improved website
About Us

Welcome aboard your new and improved website



We like to make every step of your journey easier, and that includes finding and booking your tickets online. That’s why we’ve listened to your feedback and given our website a spring clean to make it even easier for you to book and travel with East Coast.

  • We’ve made our site roomier and more spacious to make it easier to find what you’re looking for
  • ‘Sign In’ and ‘Search’ can be accessed at the top of every page so they’re always to hand
  • The entire site is easier to navigate and find the information you want

Plus, we’ve added these great new features:

Stay connected with Wi-Fi when you book
To make sure you’re always online when you’re on-board, we’ve also introduced an easy way to purchase Wi-Fi time when you buy your ticket via our site. If you’re buying a Standard  ticket, look out for the Wi-Fi code when you book which lets you top up the free 15 minutes we already provide and never miss a thing when you’re on the move.

Gift eVouchers now available
Looking for a really useful gift or a handy way to allow someone you love to jump on an East Coast train and visit? Then our new gift eVouchers are just the ticket. Simply purchase here and:

  • Receive email confirmation of your gift eVoucher code
  • Choose a friend or relative to send your gift eVoucher to via email
  • Look forward to them redeeming their gift eVoucher and booking their train ticket!

We hope you enjoy our improved online experience and look forward to welcoming you to our new website, which we’ll be continually updating to ensure you always enjoy the best customer journey possible.