About Us

Finding your way

One of the most striking changes to King’s Cross is the new layout. The introduction of separate departure and arrival concourses means that to catch your East Coast train from King’s Cross you’ll need to approach the platforms through the Western Departures Concourse.

When your train arrives into the station, you’ll exit through the Arrivals Concourse.

This creates a ‘one-way’ system which means no more bumping into other passengers as they all head in different directions. From now on, everyone will approach the platforms from one direction, and leave in another.

Direct access from King’s Cross St. Pancras Tube station into the Western Departures Concourse will also ease congestion, enabling you to move around the station and get to and from your platform more easily.

If you’re arriving into King’s Cross onto Platform 0–8, and have a connecting train on Platform 9–11, you’ll need to exit the station through the Arrivals Concourse, then re-enter into the Western Departures Concourse for access to these platforms to catch your train.