Welcome to ‘escape’, the exclusive rewards programme for our customers who travel most often with East Coast. As a member you’ll enjoy these great rewards:

Starting your journey in style

As a frequent traveller we know you’ll appreciate the comfort and services available in our First Class Lounges. Your ‘escape’ card gives you and a companion complimentary access to these lounges wherever they’re available, regardless of ticket type – absolutely free. Settle back, relax and enjoy a complimentary hot or cold drink and a snack before you board the train. What better way to start your journey? 

First Class travel, with our compliments

Perhaps your idea of ‘escape’ is a city break, a weekend in the country or a few nights by the sea. We each have our own dreams. Membership of ‘escape’ helps you to fulfil those dreams, wherever you want to, on us. As a member you’ll receive:

Two x First Class Travel for Two
Two x First Class Travel for One

You can pass these onto friends or family so they can enjoy them. All we ask is that you use them on off-peak journeys only.

Please note the trial membership package consists of one First Class Travel for Two ticket only.

Drinks on us

Dining in our on-board restaurant is a great experience, so to make your meal all the more enjoyable you’ll receive a complimentary quarter bottle of house wine on presentation of your ‘escape’ card when buying a two-course meal in the restaurant or whenever you travel using a First Class Package ticket.

Seasonal offers from our food and drink range

It's always good to be able to try something new, so from time to time we'll tempt you with food and drink offers that are in tune with the season. Details will be sent to you by email.

Unlocking more rewards now. . .

Once you’re a member of ‘escape’, you can unlock even more rewards. We know that some of you travel very regularly with us so we like to recognise this too. Therefore in the first six months of membership there are more opportunities to be rewarded. Read more about unlocking additional rewards.

Please note this benefit is not available to trial members.

 . . .and just released

We're offering you an exclusive 20% discount on our lowest First and Standard Advance tickets. Read more about how to access your discount.

Rewards are not just for the journey

‘escape’ isn’t only about East Coast. We’re proud to be able to offer discounts with carefully selected partners, allowing you to make even more of your ‘escape’.

With unrivalled ambiance and an enviable reputation for good food you’re sure to enjoy more than the meal with your 20% discount off the food bill when dining at The Living Room. With locations nationwide there’s sure to be a Living Room in a city near you.

Hotel discount

Details awaited.